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GENERAL RETAIL · CUSTOMER AUTOMATION

Streamline Your Retail Business with Easy GST Invoicing on Ferbz

Simplify GST invoicing with Ferbz, designed for retail businesses.

5 MIN READ · FERBZ · AUGUST 2026

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What This Is

The Ferbz billing module is designed to streamline the invoicing process for general retail stores in India, making it easier to manage sales, track inventory, and comply with GST regulations. With Ferbz, store owners can create professional-looking invoices with a shareable link, automatically generating a PDF receipt for every transaction. The billing module is closely integrated with the Customers module, allowing owners to access a customer's entire history, including past orders and reminder history, from a single profile. This integration enables owners to provide personalized service, track customer preferences, and identify opportunities to upsell or cross-sell.

The Ferbz billing module also supports GST invoicing, allowing store owners to easily calculate and apply the correct GST rate to each sale. This feature is particularly useful for general retail stores, which often sell a wide range of products with different GST rates. For example, a store that sells both groceries and household staples can use Ferbz to automatically apply the correct GST rate to each item, ensuring compliance with GST regulations.

In addition to its billing and GST invoicing capabilities, Ferbz also provides a range of other features that can help general retail stores streamline their operations. These include automation, broadcasts, and reminders, which can be used to follow up with customers, promote special offers, and drive sales. By using Ferbz, store owners can reduce the time and effort required to manage their business, freeing up more time to focus on customer service, marketing, and growth.

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How General retail stores Owners Use It

To use the Ferbz billing module, store owners can follow these steps:

  1. From the Ferbz dashboard, navigate to the Billing tab and click on "New Sale".
  2. Enter the customer's name and select their profile from the dropdown list. If the customer is not already in the system, owners can create a new profile by clicking on "Add New Customer".
  3. Select the products being sold and enter the quantity and price for each item. Ferbz will automatically calculate the subtotal, GST, and total for the sale.
  4. Apply any discounts or promotions as needed, and select the payment method (e.g. cash, credit card, etc.).
  5. Review the sale details and click "Complete Sale" to finalize the transaction. Ferbz will automatically generate a PDF receipt with a shareable link, which can be sent to the customer via email or WhatsApp.

For example, let's say "Raj's Retail" is a general retail store that sells a range of products, including groceries, household staples, and stationery. On a typical day, the store owner, Raj, might use Ferbz to process the following sale:

  • Customer: Mrs. Kumar
  • Products:
    • 2 kg of rice (GST rate: 0%)
    • 1 packet of detergent (GST rate: 18%)
    • 1 notebook (GST rate: 12%)
  • Subtotal: ₹500
  • GST: ₹90 (18% of ₹500)
  • Total: ₹590

Raj can use Ferbz to quickly and easily process this sale, applying the correct GST rate to each item and generating a professional-looking invoice with a shareable link. He can also use Ferbz to track Mrs. Kumar's purchase history, identify opportunities to upsell or cross-sell, and follow up with her to promote special offers and drive sales.

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Why It Helps

The Ferbz billing module can help general retail stores in several ways:

  • Streamlines the invoicing process: By automating the calculation of GST and generating a professional-looking invoice, Ferbz saves store owners time and reduces the risk of errors.
  • Improves customer experience: With Ferbz, store owners can provide customers with a shareable link to their invoice, making it easier for them to access and review their purchase history.
  • Enhances compliance: Ferbz ensures that store owners are applying the correct GST rate to each sale, reducing the risk of non-compliance and associated penalties.
  • Increases efficiency: By integrating the billing module with the Customers module, Ferbz enables store owners to access a customer's entire history, including past orders and reminder history, from a single profile. This integration can help store owners to identify opportunities to upsell or cross-sell, and to provide personalized service to their customers.

For example, let's say Raj's Retail processes an average of 50 sales per day, with an average sale value of ₹500. By using Ferbz to streamline the invoicing process, Raj can save an average of 10 minutes per sale, which translates to 500 minutes per day. This is equivalent to 8.3 hours per day, or approximately 1.67 hours per week. By reducing the time required to process sales, Raj can focus on other areas of the business, such as customer service, marketing, and growth.

04 / Get started

Get Started with Ferbz

To get started with Ferbz, simply visit our website at https://dashboard.ferbz.com/ and sign up for a free trial. Our support team is available to help you with any questions or issues you may have, and can be contacted at support@ferbz.com. With Ferbz, you can streamline your retail business, improve customer experience, and increase efficiency. Sign up today and start growing your business with Ferbz!

Questions you may have
01

How do I apply GST rates to my products in Ferbz?

A: You can apply GST rates to your products in Ferbz by selecting the correct GST rate from the dropdown list when creating a new product. Ferbz will then automatically calculate the GST amount for each sale.

02

Can I customize the invoice template in Ferbz?

A: Yes, you can customize the invoice template in Ferbz by adding your store's logo, address, and other details. You can also select from a range of pre-designed templates to match your brand.

03

How do I track my customers' purchase history in Ferbz?

A: You can track your customers' purchase history in Ferbz by accessing their profile from the Customers module. From here, you can view their entire purchase history, including past orders and reminder history.

04

Can I use Ferbz to send reminders to my customers?

A: Yes, you can use Ferbz to send reminders to your customers. Ferbz provides a range of automation features that enable you to send reminders, promotions, and other messages to your customers via WhatsApp or email.

05

How do I integrate Ferbz with my existing accounting system?

A: Ferbz provides a range of integration options that enable you to connect your existing accounting system with Ferbz. You can contact our support team to learn more about integrating Ferbz with your accounting system.

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