Local businesseslose 20–40% ofcustomers a year.
THEY DON'T LEAVE. THEY FORGET. KEEP SCROLLING ↓
Ferbzstops that.
Manual billing is costing youmore than you think.
Hand-written bills slow your queue. Customers leave before they reach the counter.
Without reminders they forget — and buy from whoever is closest next time.
Perishable stock expires quietly. By the time you notice, the loss is done.
Compiling tax codes and invoice numbers for your accountant eats a full weekend.
One message at the right time.Everything else is noise.
The reminder fires. You did nothing.
28 days ago you logged Ramesh's purchase. Ferbz calculated the follow-up date and sent a personalised message over the official WhatsApp Business API — at 9 AM sharp.
He replies. A lost sale, recovered.
Without the nudge, Ramesh buys from whoever is nearest when he remembers. With it, he's yours. Businesses recover 28–35% of missed follow-ups in month one.
Bill in 30 seconds, straight to his phone.
Tap the item, tap the customer, send. Tax-ready PDF delivered on WhatsApp — no paper, no "can you resend the invoice?", no queue.
The next reminder is already booked.
Logging the sale scheduled the next follow-up automatically. This loop runs for every customer, every day — forever.
RUN THIS LOOP FOR MY SHOP →Everything supportsthe follow-up.
The AI does the busywork.
Blank page to ready-to-send in seconds instead of twenty minutes. You still approve every message before it goes out.
Template Generator
Type "remind customers their order is ready." AI drafts three on-brand versions. Pick, tweak, live.
Segmentation
High-value, lapsing, seasonal — groups form themselves from buying patterns. No manual tagging.
Automation Builder
"Follow up with anyone quiet for 45 days" becomes a working rule — trigger, wait, send.
Campaign Copywriter
Offer + audience in. Broadcast copy, best send time, and schedule out.
One reminder isn’t enough.Journeys are.
PRO PLANInstead of one fixed follow-up, set up automatic message sequences that trigger off customer and purchase events. No manual follow-up — ever.
A customer can be in several journeys at once — a purchase mid-sequence auto-exits the ones it satisfies, so nobody gets a nudge for something they already bought. A daily send cap keeps it from overloading anyone.
Reorder Nudge
Reminds customers before they run out — with a smart follow-up if the first message goes unread.
Win-Back
Re-engages anyone who hasn't purchased in 45 days.
Post-Purchase Check-In
Checks in 5 days after a purchase to see how it landed.
Running in under10 minutes.
Connect your WhatsApp Business account
Ferbz connects to the official WhatsApp Business API — every message goes out on real business infrastructure, with delivery and read receipts, not a personal-number workaround.
Add customers and their items
Name, WhatsApp number, item or service, follow-up interval — or upload a CSV. Most shops import their top 30 repeat customers in 10 minutes.
A sale enrolls the journey — automatically
Finish a sale, visit, or booking in Ferbz and the matching automation journey enrolls that customer instantly. Ferbz calculates the right send time and messages go out on their own — describe the goal in plain English and Ferbz drafts the flow.
CASE STUDIES
Real businesses, real results
27%
How Banyan Brew Café Cut Order No-Shows by 27% with Ferbz — a specific, benefit-led headline
Banyan Brew Café streamlined its appointment flow and WhatsApp communications with Ferbz, reducing missed orders and boosting repeat visits.
31%
How Café Lumen Bean Cut Order No-Shows by 31% with Ferbz — a specific, benefit-led headline
Café Lumen Bean used Ferbz to automate appointment reminders and WhatsApp follow‑ups, sharply reducing missed orders and boosting repeat visits.
33%
How Seaside Stitch Increased Revenue per Customer by 33% with Ferbz — a specific, benefit-led headline
Seaside Stitch used Ferbz to automate WhatsApp follow‑ups and track repeat visits, turning casual shoppers into loyal customers.
31%
How SpiceTrail Café Cut Order No-Shows by 31% with Ferbz — a tailored approach to appointment management
SpiceTrail Café used Ferbz to automate booking confirmations, follow‑up reminders and WhatsApp broadcasts, slashing no‑shows and improving repeat visits.
28%
How Willowbrook Pharmacy Cut Appointment No-Shows by 28% with Ferbz — a specific, benefit-led headline
Willowbrook Pharmacy used Ferbz to automate WhatsApp reminders and follow‑ups, dramatically lowering missed appointments during the September reset and Navratri prep period.
33%
How Saffron Bliss Spa Cut No-Shows by 33% with Ferbz — a festive‑season advantage
Saffron Bliss Spa used Ferbz to automate WhatsApp confirmations and follow‑ups, slashing missed appointments during the Diwali rush.
27%
How Banyan Brew Café Cut Order No-Shows by 27% with Ferbz — a specific, benefit-led headline
Banyan Brew Café streamlined its appointment flow and WhatsApp communications with Ferbz, reducing missed orders and boosting repeat visits.
31%
How Café Lumen Bean Cut Order No-Shows by 31% with Ferbz — a specific, benefit-led headline
Café Lumen Bean used Ferbz to automate appointment reminders and WhatsApp follow‑ups, sharply reducing missed orders and boosting repeat visits.
33%
How Seaside Stitch Increased Revenue per Customer by 33% with Ferbz — a specific, benefit-led headline
Seaside Stitch used Ferbz to automate WhatsApp follow‑ups and track repeat visits, turning casual shoppers into loyal customers.
31%
How SpiceTrail Café Cut Order No-Shows by 31% with Ferbz — a tailored approach to appointment management
SpiceTrail Café used Ferbz to automate booking confirmations, follow‑up reminders and WhatsApp broadcasts, slashing no‑shows and improving repeat visits.
28%
How Willowbrook Pharmacy Cut Appointment No-Shows by 28% with Ferbz — a specific, benefit-led headline
Willowbrook Pharmacy used Ferbz to automate WhatsApp reminders and follow‑ups, dramatically lowering missed appointments during the September reset and Navratri prep period.
33%
How Saffron Bliss Spa Cut No-Shows by 33% with Ferbz — a festive‑season advantage
Saffron Bliss Spa used Ferbz to automate WhatsApp confirmations and follow‑ups, slashing missed appointments during the Diwali rush.
FROM THE BLOG
Freshly published
Simple rates. Writtenin plain ink.
FERBZ IS PREPAID CREDITS, NOT A MONTHLY BILL. THE DASHBOARD, CUSTOMER RECORDS, AND SETUP ARE FREE — TOP UP A WALLET AND EVERY AUTOMATED REMINDER, BROADCAST, OR BOOKING CONFIRMATION DRAWS FROM IT.
100 credits
- ✓Unlimited customers & staff logins
- ✓AI-drafted automation journeys
- ✓Daily reminders board
- ✓Bulk PDF receipts
350 credits
- ✓Everything in Starter
- ✓Broadcast campaigns with segmentation
- ✓Retention analytics & reports
- ✓Priority support
1,000 credits
- ✓Everything in Popular
- ✓Best credit rate per message
- ✓Multi-branch / multi-staff
- ✓Delivery receipts: Sent → Delivered → Read
PRICES IN INR. TOP-UPS VIA RAZORPAY. CREDITS NEVER EXPIRE. MESSAGING RUNS ON THE OFFICIAL WHATSAPP BUSINESS API — NO PERSONAL NUMBER, NO BAN RISK.
Asked before switching.
Honest answers. No marketing fluff.
Every message — reminders, broadcasts, booking confirmations — goes out on the official WhatsApp Business API, not a personal number. That is what makes delivery/read receipts and reliable automated sends possible, with no ban risk.
No. Ferbz is built around the counter workflow your staff already run — bill a sale, and everything else (reminders, records, follow-ups) happens on its own. There's no separate training programme.
Describe a goal in plain English — "win back anyone who hasn't ordered in 30 days" — and Ferbz drafts the full WhatsApp journey using your own templates. You can edit it on a visual canvas or start from a template instead.
Yes. Data is encrypted, never shared or sold, and you can export or delete it any time. Your customer list is yours.
Under 30 minutes end to end. Connecting WhatsApp Business takes minutes; most shops import their top repeat customers in 10.
Ferbz runs on a prepaid credit wallet, not a monthly subscription. Top up in packs — every automated reminder, broadcast, or confirmation draws from the balance. Cancel or stop topping up any time.
Stop losing customers to forgetfulness.
Ferbz runs the reminders. You run the business. Free to start — no card needed.
14-DAY TRIAL · SETUP UNDER 30 MIN · CANCEL ANYTIME