Customer follow-up memory
Store customer, phone, item, follow-up interval, last purchase, and next due date — no ERP migration required.
Product features
Ferbz is not a CRM. It is a focused retention tool that fits the way a business counter already works — no migration, no training programme, no bloat.
How it compares
WE USE ANALYTICS COOKIES TO UNDERSTAND HOW VISITORS INTERACT WITH THIS PAGE. NO PERSONAL DATA IS SHARED. PRIVACY POLICY
Ferbz avoids bloated CRM behavior and focuses on the retention jobs a local business performs every single day.
Retention dashboard
Today due
128
Send queue ready
Failed delivery
7
Needs follow-up
Recovered revenue
₹42,800
This month
Customers needing attention
Prioritized for staff follow-up
Store customer, phone, item, follow-up interval, last purchase, and next due date — no ERP migration required.
Send friendly WhatsApp reminders at 9 AM IST with retry visibility for every failed delivery.
Know exactly who is due, overdue, or recently followed up before the morning rush starts.
Group customers by regular buyer, high-value customer, seasonal shopper, or senior citizen.
Send targeted offers, event invites, and loyalty messages without blasting everyone.
Measure reminders sent, follow-up response, inactive customers, and recovered monthly revenue.
Launch Ferbz with one store, one staff workflow, and one simple goal — bring repeat customers back before they buy elsewhere.
A guided setup path, not an empty dashboard.