WEBINARS
Live sessions, every two weeks
Join our team live for walkthroughs, Q&A, and practical tactics for local business retention. All sessions are free.
Upcoming sessions
Follow-up Automation 101: From Zero to 500 Reminders/Month
A hands-on demo of the Ferbz daily queue. We will import real customer records, configure reminder templates, and show you exactly what customers receive.
Broadcast Campaigns That Actually Fill Your Next Event
Learn how to segment regular customers, write a compelling event announcement, and schedule a broadcast that gets replies — not just read receipts.
Reading Your Retention Analytics: What the Numbers Mean
Walk through the retention dashboard with us — delivered vs responded rates, recovered follow-ups, inactive cohorts, and how to act on each metric.
Past sessions
Recordings available on request — email support@ferbz.com with the session title.
Getting Started With Ferbz in 30 Minutes
June 11, 2026 · 34 min · 312 attendees
WhatsApp for Local Businesses: Setup, Compliance, and Best Practices
May 28, 2026 · 41 min · 248 attendees
How to Win Back Inactive Customers With 3 Messages
May 14, 2026 · 28 min · 189 attendees
Retention Metrics Every Local Business Owner Should Track
April 30, 2026 · 36 min · 215 attendees
Get reminder for every session
Drop your email and we will send you a reminder 24 hours before each live webinar.