BROADCAST CAMPAIGNS 4 min read

Create a health camp announcement

A health camp broadcast reaches all relevant customers in your database at once. Businesses that use broadcasts for health camps average 4× more attendance than those using printed notices.

1

Go to Campaigns → New Campaign

Click Campaigns in the sidebar, then New Campaign. Select 'Health camp / event' as the campaign type.

2

Write your message

Use the message editor to write the announcement. Include: event name, date, time, location, what is being offered (free BP check, diabetes screening, etc.), and a call to action. Or click 'Use template' to start from a pre-written health camp template.

3

Add personalisation

Insert {Name} in your message to personalise with each customer's name. Example: 'Hi {Name}, we are hosting a free diabetes check-up camp on July 5th at our store.'

4

Select your audience

Choose which customers to reach: All active customers, or filter by condition tag (e.g. 'diabetic'), medicine (e.g. all Metformin customers), or inactivity (e.g. not visited in 45 days).

5

Schedule or send immediately

Click 'Send now' to dispatch immediately, or select 'Schedule' and pick a date and time. For a July 5th event, the ideal send time is July 2nd at 10:00 AM — giving customers 3 days' notice.

PRO TIP

Send a reminder 24 hours before the event to customers who confirmed attendance (those who replied positively to the first broadcast). This doubles show-up rates.

Still need help? Contact our support team — we typically respond within 2 hours.

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